INSURANCE AND DELIVERY

Victoria’s Greymouth insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Victoria’s Greymouth, and the responsibility passes to you.

Please note that New Zealand orders made before 3pm are dispatched on the same day. Any purchases made after 4pm on a Friday will be dispatched the following week. We do not dispatch over the weekend or public holidays. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

Delivery times for Australia are usually 1-2 weeks. 

WE DO NOT DELIVER TO PO BOX ADDRESSES IN NZ, PLEASE SUPPLY A PHYSICAL ADDRESS